Loading time for Microsoft Office applications

Modified on Tue, 31 Oct 2023 at 12:08 PM

When launching Microsoft Office applications, the splash screen will hang for sometimes a few second while the application starts. This is also when the application will load add-ins like Power-user. 



Key factors impacting the loading time of Microsoft Office


Usually, the loading time should be somewhere between 1 and 10 seconds. Independently from Power-user, this time will vary based on different factors.


Cold Start vs Warm Start


When the Office application has not been used for a little while (about 20-30 minutes), the underlying .NET framework used for Office applications will make a Cold Start and need more time to start.


If you just restart an Office application that was active in the past few minutes, the .NET framework will make a Warm Start and be faster.


You can read about Cold Start and Warm Start of the .NET framework here.



Microsoft Excel splash screen loading time when starting application



Impact of add-ins on the loading time of Office applications 


Aside from the loading time of the Microsoft Office application itself, additional time will be added to load add-ins and other external components. 

The more add-ins you have installed, the longer the splash screen will be displayed while they are loaded. If your applications are packed with add-ins, you may want to consider disabling the ones that you don't need or use to optimize the start up time.



Impact of Power-user on the loading time


Normal loading time for Power-user 


In the vast majority of cases, Power-user should load very fast, in less than 1 second. So the impact should be fairly invisible.

If you observe a long loading time, it may be caused by your antivirus, and we recommend to add an exclude for Power-user to the antivirus, as described below.



Improving the loading time by adding exclusion to your antivirus


Adding exclusions to your antivirus for folders used by Power-user should reduce the loading time of the add-in, should you observe an unusually long loading time.

Below is the list of Power-user folders that should be added to the exclusion list:

  • The installation folder, which is by default: C:\Users\%USERNAME%\AppData\Local\Power-user
  • The folder used for storing cache files and settings: C:\Users\%USERNAME%\Documents\Power-user
  • The folder used for temporary files: C:\Users\%USERNAME%\AppData\Local\Temp\Power-user

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