Error 1714. The older version of Power-user cannot be removed.

Modified on Fri, 10 May at 10:36 PM

In some cases, users may find themselves with the following error when trying to run the setup file for installation or update:


Error 1714. The older version of Power-user cannot be removed.


If this error happens, try the following steps: the .exe file is creating a "Power-user.msi" file, but is looking for a file named with the version number for instance "Power-user (1.6.1745.0).msi". 

Just renaming the .msi file to match that name. Adjust the version number in the file name, using the same version number as in the .exe file properties. Then run the .msi, and it should install correctly.

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