Transferring a license to a new computer

Modified on Wed, 28 Sep 2022 at 10:48 PM

If you have a Power-user license runnning, you may want to transfer it to a different machine, for instance if you are getting a new computer.


Power-user can be tranferred at no cost and for an unlimited number number of times. To proceed with the transfer:

  • Download Power-user and install it on the new machine
  • Restart PowerPoint / Excel / Word
  • The following popup will prompt you to activate a license

Power-user license activation popup (email address)

  • Provide the same email address that is linked to the license on the 1st machine, confirm it, and hit "Activate".
If you are not sure of the email address you used on the 1st computer, click the blue "Information" button located at the very left of the ribbon on that machine.
  • The screen below will show:

Power-user license activation popup (license key)

  • Enter the license key, which you received by email when you subscribed.
  • The next screen will prompt you to confirm the transfer from the previous machine to the new one. Validate and the license will be transferred.

 

If you experience any difficulty in proceeding to the transfer of your license, you should contact your administrator or contact us with your issue and license information.


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